This certificate is preparation for a job in help desk support providing direct, routine technical support, configuration, troubleshooting, problem resolution, and responding to inquiries through the Help Desk for computer systems, laptops, servers, printers, and network issues.
With this award, you may seek jobs such as:
Client Support Technician, Service Desk Analyst, Help Desk Specialist
Computer Support Specialist, A.A.S.
Computer Support Specialist, Level I Certificate
CompTIA A+ and Network+, Occupational Skills Award