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    San Antonio College
   
 
  Feb 17, 2020
 
San Antonio College Schedule/Catalog 2017-2018 
    
San Antonio College Schedule/Catalog 2017-2018 [Archived Catalog]

Computer Desktop Support Technician, Level I Certificate


This certificate is preparation for a job in help desk support providing direct, routine technical support, configuration, troubleshooting, problem resolution, and responding to inquiries through the Help Desk for computer systems, laptops, servers, printers, and network issues. 

With this award, you may seek jobs such as:

Client Support Technician, Service Desk Analyst, Help Desk Specialist

Related Awards:

Computer Support Specialist, A.A.S.  

Computer Support Specialist, Level I Certificate  

CompTIA A+ and Network+, Occupational Skills Award  

Total Credit Hours Required: 15


Milestone Course(s)


*** denotes Milestone course(s).
A milestone course is a course that is critical for success in this program.

Notes


Consider pre-requisites when sequencing courses.

CIP Code:  11.0201

Major Code:  CDST