Alamo Colleges District

Alamo Colleges District

County school is located

Serving the Bexar County community through its programs and services that help students succeed in acquiring the knowledge and skills needed in today’s world. Today, five colleges fulfill this promise with a vast array of courses and 2-year degrees.
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Northeast Lakeview College

Northeast Lakeview College

Northeast Bexar County
Est. 2007

Serving more than 6,000 students from the ten Metrocom Communities and northeast San Antonio. Named “Best Institutional Facility” by Live Oak Economic Development.
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Northwest Vista College

Northwest Vista College

Northwest San Antonio
Est. 1995

Creating opportunites for success by offering quality academic, technical and life-long learning experiences to its diverse communities in a collaborative, student-centered, data-informed and shared leadership environment.
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Palo Alto College

Palo Alto College

South San Antonio
Est. 1985

Top 10 finalist for the 2019 Aspen Prize for Community College Excellence, the nation’s signature recognition of high achievement and performance in America’s community colleges.
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St. Philip’s College

St. Philip’s College

East and Southwest
San Antonio
Est. 1898

A comprehensive public community college whose mission is to empower our diverse student population through educational achievement and career readiness.
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San Antonio College

San Antonio College

Midtown
Est. 1925

San Antonio College is named in the top 150 community colleges in the nation by Aspen Institute, and is ranked among the Top 10 colleges for Hispanics by Hispanic Outlook Magazine.
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San Antonio College

Feb 17, 2025

HELP

San Antonio College Schedule/Catalog 2012-2013 [Archived Catalog]

Customer Service Specialist, Level I Certificate

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Certificate Requirements (Total Credit Hours 23)

Semester I

SPCH 1311 - Introduction to Speech Communication
POFT 1313 - Professional Workforce Preparation
POFT 1174 - Ten-Key Skill Building
Select 1 course from:
POFT 1329 - Beginning Keyboarding
ITSW 1313 - Introduction to Data Entry
POFI 2301 - Word Processing
POFT 2303 - Speed and Accuracy Building

Semester II

POFT 1472 - Technical Customer Service
POFT 1371 - Issues in the Workplace
POFT 1301 - Business English
Select 1 course from:
ITSC 1309 - Integrated Software Applications
ITSC 2321 - Integrated Software Applications II

Notes:

A course may be used only once to fulfill degree requirements.

The student is encouraged to carefully examine requirements at the transfer institution. Requirements vary from institution to institution and can change from one year to the next.

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