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      Feb 16, 2025
    		 
    San Antonio College Schedule/Catalog 2016-2017 
    		    
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    San Antonio College Schedule/Catalog 2016-2017 [Archived Catalog]

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    POFT 1472 - Technical Customer Service


    Prerequisites: POFT 1313 , POFT 1371 , and basic computer skills

    General principles of customer service within a technical environment. Topics include internal/external customer relationships, time management, best practices, critical thinking, problem solving, verbal and non-verbal communications skills, and conflict resolution.

    Semester Hours: (4-4-0)

    Offered at:
    NLC: No
    NVC: No
    PAC: No
    SAC: Yes
    SPC: No


    Click here for course schedule information.


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