Computer Desktop Support Technician, Level I Certificate ♦

This certificate is preparation for a job in help desk support providing direct, routine technical support, configuration, troubleshooting, problem resolution, and responding to inquiries through the Help Desk for computer systems, laptops, servers, printers, and network issues. 

This offering is available in the following modes:

Face-to-face, Fully online 

With this award, you may seek jobs such as:

Client Support Technician, Service Desk Analyst, Help Desk Specialist

Related Awards:

Computer Information Systems A.A.S.♦  

Computer Information Systems, Level I Certificate  

CompTIA A+ and Network+, Occupational Skills Award ♦  

♦ — This symbol indicates the offering is also available fully online.