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    San Antonio College
   
 
  Aug 07, 2026
 
San Antonio College Schedule/Catalog 2025-2026 
    
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San Antonio College Schedule/Catalog 2025-2026
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POFT 1472 - Technical Customer Service



Prerequisites: POFT 1313, POFT 1371, and basic computer skills
General principles of customer service within a technical environment. Topics include internal/external customer relationships, time management, best practices, critical thinking, problem solving, verbal and non-verbal communications skills, and conflict resolution.

Semester Hours: (4 -4- 0)

CIP: 52.0501

Offered at:
NLC: No
NVC: No
PAC: No
SAC: Yes
SPC: No


Click here for course schedule information.



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